Senior Digital Account Manager

SPOKEN ENGLISH IS A MUST!

Please submit your resume in English; resumes submitted in other languages will not be accepted. The interview process will also be conducted in English.

Smart Age Solutions is a digital marketing agency headquartered in New York, with a branch in Rio de Janeiro. We are looking for talented professionals in Brazil to join our fast-growing team.

At Smart Age Solutions, we offer a wide range of results-driven services and are committed to delivering the highest quality. We are the only Google Premier Partner and Meta preferred partner in the jewelry industry. We develop customized strategies across Google Search, Social Media, SEO, Retargeting, Display, and Email Marketing to maximize conversions and drive growth. Our team of industry experts helps businesses succeed in an increasingly digital world by using effective platforms and strategies that deliver results today while preparing for tomorrow.

Job Overview

We are actively looking for a Senior Digital Account Manager to join our team. The ideal candidate is a strategic thinker with strong sales and relationship management skills, a solid understanding of digital marketing and e-commerce, and a charismatic, persuasive communication style.

Responsibilities

• Build and strengthen relationships between clients and the company.
• Take ownership of client relationships, overseeing onboarding, adoption, retention, satisfaction, and overall success.
• Identify growth opportunities, including cross-selling and upselling, based on client needs and business goals.
• Ensure ongoing customer success and act as a trusted advisor, maximizing the value of our services.
• Collaborate with clients to establish and achieve key business goals, delivering measurable results.
• Understand clients’ e-commerce businesses and identify opportunities to improve online sales, conversions, and overall performance.
• Analyze digital marketing performance and collaborate with internal teams to develop strategies that support client growth.
• Contribute to a high-performing Account Management team in a collaborative environment.

Qualifications

• Fluent spoken English is a MUST.
• Minimum of 2 years of experience in Account Management and sales.
• Experience in digital marketing and digital marketing strategy.
• Previous experience working with e-commerce businesses, online stores, or e-commerce marketing strategies is a plus.
• Understanding of e-commerce performance metrics, online sales funnels, conversion optimization, and customer acquisition.
• Strong organizational skills, attention to detail, and critical-thinking abilities.
• A service-oriented mindset that balances commercial success with client needs.
• Excellent problem-solving skills and a positive attitude.
• Previous experience in the digital marketing landscape.
• Excellent time management and prioritization skills.
• High emotional intelligence and strong interpersonal skills.
• Proficiency in negotiation, implementation, and execution.
• Ability to identify opportunities for account growth and communicate strategic recommendations effectively.

Don't miss this exciting opportunity to grow your career at a company that encourages professional development and provides opportunities for advancement!

Please note: The entire hiring process will be conducted in English. Candidates are expected to dress professionally for all stages of the interview process.