Analista de tecnico

1. Job position : Analista de Técnico

2. Job discription

• Claim: Receiving customer claims, analyzing root causes, and managing customer communications
• Homologation : Handling homologation (acquisition and renewal), monitoring technical and safety

regulation trends, and managing the Brazil Inmetro-Orquestra system

• Litigation: Prepare technical evidence in legal disputes and communicate with law firms
• Product & Market: Researching company and competitor products, managing vehicle field tests
• Training: Conducting product and technical training for clients and developing related training materials
• Support: Responding to technical support requests from other departments, and providing technical

translation and interpretation

3. Requirements

• Minmum 1 years of experience in the tire industry (Quality, Production, R&D)
• English proficiency
• Bachelor of Science and Engineering
• On-site working

4. Preferred Qualifications

• Spanish proficiency
• Excel/PPT proficiency
• Excellent customer (service / relationship skills)

5. Conditions & Benefits

• Salary starting at R$ 6.000
• Medical Assistance (no co-participation), VA/VR Flex, VT or Fuel, Parking
• Working hour : Monday to Friday from 8:30 am to 5:30 pm