Hosting Services Manager

Já pensou em trabalhar em uma empresa líder global em dados, insights, consultoria e que contribui para o sucesso e crescimento das principais organizações do mundo? Então essa é a sua chance.

Key Responsibilities:

Business impact

• Ensure operational and strategic excellence of enterprise hosting, cloud, identity, and hybrid infrastructure services.
• Strengthen the organization’s security posture through effective architecture, governance, IAM, privileged access, policy management, and Zero Trust practices across Azure and GCP.
• Improve platform reliability and service continuity through high availability, backup, disaster recovery, monitoring, capacity planning, and advanced troubleshooting.
• Optimize on-premises and cloud resources through Azure Cost Management, GCP Cloud Billing, budgeting, forecasting, and FinOps practices.
• Enable stronger service support through technical knowledge transfer, documentation, training, and structured operational procedures.
• Support compliance and operational control through standardized change procedures, configuration control, audit readiness, LGPD, and GDPR alignment.

Strategic Leadership & Road mapping

• Lead infrastructure and cloud technical teams, promoting continuous professional and technical development.
• Manage people with focus on performance, engagement, mentoring, training, and succession planning.
• Define and promote multi-cloud architecture, security, governance, resilience, and cost optimization standards.
• Coordinate global cloud migration, integration, modernization, and optimization programs with international stakeholders.
• Develop the enterprise hosting and cloud roadmap aligned with business priorities and technology strategy.
• Translate complex technical topics into clear operational and executive communication for regional and global stakeholders.

Application Portfolio Ownership

• Own and govern Microsoft Azure, Microsoft 365, Google Cloud Platform, Active Directory, Microsoft Entra ID, Google Cloud IAM, and integrated hybrid services.
• Govern Azure subscriptions, management groups, policies, RBAC, networking, compute, storage, backup, monitoring, and cost management capabilities.
• Govern GCP organizations, folders, projects, IAM roles, service accounts, organization policies, VPCs, Compute Engine, Cloud Storage, GKE, Cloud SQL, Cloud Operations, and billing controls.
• Oversee enterprise identity services including Active Directory, Entra ID, DNS, DHCP, PKI/Certificate Services, federation, Conditional Access, privileged access, and service identities.
• Maintain HLD, LLD, architecture diagrams, configurations, inventories, operating procedures, recovery plans, and as-built documentation.

Enterprise Application Delivery, Operations & Governance

• Design, migrate, deploy, and optimize Azure, GCP, Microsoft 365, and hybrid infrastructure services in complex enterprise environments.
• Define cloud landing zones, resource hierarchy, networking, identity boundaries, policy controls, operational standards, and guardrails.
• Implement Infrastructure as Code using Terraform, ARM Templates and supported by DevOps and CI/CD practices.
• Manage Kubernetes platforms including Azure Kubernetes Service (AKS) and Google Kubernetes Engine (GKE).
• Monitor availability, performance, capacity, security, compliance, consumption, and service KPIs, reporting indicators to global leadership.
• Coordinate backup, disaster recovery, business continuity, incident response, problem management, and resilience testing.
• Act as focal point for audits, regulatory compliance, security reviews, vendors, and cloud service governance.
• Manage Microsoft SQL Server, PostgreSQL, MySQL, and relevant managed database services.

Provide leadership and develop talent.

• Lead, coach, and develop infrastructure and cloud teams with focus on performance, engagement, training, and technical growth.
• Develop onboarding plans, operational runbooks, and training materials for IT teams.
• Conduct knowledge-transfer sessions covering cloud architecture, IAM, governance, operations, security, automation, and cost management.
• Document technical knowledge for internal handover and long-term operational continuity.
• Support helpdesk and related support areas through structured escalation processes and knowledge transfer.

Required (skills and experience):

Technical & Business Expertise

• 10+ years of experience in IT infrastructure, cloud computing, datacenter operations, virtualization, identity services, and enterprise platform services.
• Advanced hands-on knowledge of Microsoft Azure, Microsoft 365, Google Cloud Platform, and hybrid infrastructure integration.
• Deep understanding of Active Directory, Microsoft Entra ID, Google Cloud IAM, RBAC, Conditional Access, identity federation, service accounts, privileged access, and Zero Trust architecture.
• Experience with Azure and GCP networking including VNet/VPC, Shared VPC, VPN, Intercon