Operations Assistant

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Job Title: Operations & Executive Assistant

About The Company

Our client is a fast-growing e-commerce and retail business building innovative brands through influencer-driven commerce.

Job Description

Our client is looking for an Operations & Executive Assistant to work directly alongside the founder.

You will help manage ongoing projects, oversee systems, and coordinate daily operations.

Responsibilities Of The Role

• Work directly with the founder to manage daily priorities and coordinate ongoing projects
• Monitor and manage artificial intelligence systems and workflows
• Review artificial intelligence content and customer service responses
• Coordinate international shipments and communicate with overseas suppliers
• Monitor customer service operations and review inquiries
• Identify operational inefficiencies and suggest ways to improve workflows
• Keep track of multiple ongoing projects and deadlines
• Communicate with internal team members and external partners
• Assist with research, data organization, and reporting

Required Experience And Qualifications

• Strong English communication skills at C1 level or above
• Exceptional organizational skills and attention to detail
• Strong critical thinking and problem-solving abilities
• Ability to take initiative without waiting for instructions
• Ability to manage multiple priorities in a fast-paced environment
• Comfortable working with artificial intelligence tools and technology
• Strong judgment when reviewing content and artificial intelligence outputs
• Comfortable communicating with international teams and suppliers
• Ability to work independently while remaining aligned with the founder

Preferred Skills

• Previous experience in operations or project management
• Experience with artificial intelligence tools and automation platforms
• Background in e-commerce, digital marketing, or customer service
• Experience coordinating international logistics or supply chain operations
• Experience working with Shopify, Google Workspace, or project management platforms

Personality

• Highly proactive and resourceful
• Adaptable
• Strong sense of ownership and accountability

Software & Tools

• Shopify
• Google Workspace
• Project management platforms
• Artificial intelligence-powered applications

Schedule

Full-time, Monday to Friday, 9 AM to 5 PM EST.

Candidates should be comfortable with occasional additional hours depending on business needs.

Salary And Benefits

• Payment in USD or Local Currency according to candidate's preference.
• Full-time remote opportunity.