Application Specialist

TCS is looking for an Application Specialist – “AppBank” to provide technical and functional support for business-critical applications. The candidate will be responsible for application monitoring, incident resolution, troubleshooting, production support, and coordination with development and infrastructure teams to ensure application stability and availability.

Main Responsibilities:

• Investigate incidents using logs, SQL, telemetry, and code-level debugging.
• Manage incidents from identification through resolution, maintaining clear stakeholder communication.
• Perform root-cause analysis and recommend sustainable solutions.
• Improve application reliability, resilience, recoverability, and operational efficiency.
• Identify opportunities to automate alerts, monitoring, checks, and support processes.
• Participate in change and release management, including risk assessment and post-implementation validation.
• Create and maintain runbooks, support documentation, dashboards, and knowledge assets.
• Support hybrid-cloud and AWS-based services, including monitoring, access controls, and operational readiness.
• Use approved AI-assisted tools responsibly for troubleshooting, scripting, documentation, and incident analysis.

Required Qualifications and Experience:

• Bachelor’s degree in computer science, Engineering, Information Technology, or a related field.
• Five or more years of experience in application support, software development, SRE, or a similar enterprise technology environment.
• Strong Unix/Linux troubleshooting skills.
• Practical knowledge of SQL and relational databases.
• Experience with Java or another structured/object-oriented programming language.
• Experience with shell scripting, Python, JavaScript, Perl, or a similar scripting language.
• Understanding of ETL, batch processing, scheduling, dependencies, and capacity management.
• Knowledge of AWS services, including EC2, S3, IAM, CloudWatch, Lambda, and RDS.
• Familiarity with observability and monitoring tools such as Splunk, Dynatrace, or Grafana.
• Strong analytical, problem-solving, communication, and stakeholder-management skills.
• Fluent English is required.
• Experience in the financial services industry.
• Experience supporting Legal, Compliance, Risk, or Conflicts-related processes.
• Exposure to Spark, Hadoop, HDFS, or other distributed-processing platforms.
• Knowledge of ITIL, SRE, production controls, and service governance.
• Experience with AI-assisted operations, anomaly detection, and automation.

Location: São Paulo, Brazil

Work Model: Onsite

Wellness and Benefits

Health, dental, and life insurance, food and transportation vouchers, childcare assistance, gym pass, and 24/7 support through TCS Cares (psychological, legal, social, and financial assistance). Access to cultural, wellness, and recreational programs through the TCS-SESC partnership.

Learning and Career Development

Global career opportunities through access to the latest technologies, world-class learning platforms, professional certifications, and mentorship programs designed to accelerate your growth and future-ready skills

Tata Consultancy Services is an equal opportunity employer. Our commitment to diversity and inclusion drives us to provide equal opportunity to all candidates who meet our knowledge and competence needs — regardless of socioeconomic background, race, color, national origin, religion, sex, gender identity, age, marital status, disability, sexual orientation, or any other characteristic.

RGS: 10896059 & 10896060