Owner

🏢 Sales Support SpecialistLocation: United Arab Emirates 🇦🇪

Employment Type: Full-time / Part-time

🌟 About the RoleWe are seeking a highly motivated, professional, customer-focused, and detail-oriented individual to join our organization as a Sales Support Specialist.

In this role, you will be responsible for providing administrative, operational, and customer support to the sales department. You will assist with sales inquiries, prepare quotations and proposals, process customer orders, maintain sales records, coordinate with internal departments, and support the sales team in achieving business objectives.

You will play an important role in ensuring smooth sales operations, maintaining positive customer relationships, improving sales processes, and delivering efficient support throughout the sales cycle. You will work closely with sales representatives, management, customers, and other departments to ensure effective communication and successful business operations.

🛠 Key Responsibilities- Provide administrative and operational support to the sales department.

• Assist sales representatives with daily sales activities and customer requirements.
• Respond to sales inquiries and provide accurate product and service information.
• Prepare sales quotations, proposals, presentations, and commercial documents.
• Process customer orders, sales transactions, and purchase requests.
• Maintain accurate customer information, sales records, and transaction documentation.
• Coordinate with customers regarding order status, delivery schedules, and service updates.
• Follow up on sales leads, customer inquiries, and pending quotations.
• Support the preparation of sales reports, forecasts, and performance summaries.
• Update customer information and sales activities in CRM systems.
• Coordinate with finance, logistics, operations, and other departments.
• Assist in preparing sales presentations, product information, and promotional materials.
• Monitor sales orders and ensure timely processing and delivery.
• Maintain communication with existing customers and support customer relationship management.
• Assist in identifying potential business opportunities and new sales leads.
• Support the sales team in achieving monthly and annual sales targets.
• Organize sales meetings, appointments, and customer follow-ups.
• Handle sales-related administrative tasks and documentation.
• Monitor inventory availability and coordinate product requirements when necessary.
• Ensure sales activities comply with company policies and procedures.
• Identify opportunities to improve sales administration and operational efficiency.
• Maintain confidentiality of customer information and commercial business records.

✅ What We're Looking For- Excellent communication and interpersonal skills.

• Strong organizational and administrative abilities.
• Good understanding of sales processes and customer relationship management.
• Strong customer service and relationship-building skills.
• Excellent attention to detail and accuracy.
• Good problem-solving and multitasking abilities.
• Ability to manage multiple sales requests and deadlines.
• Strong time-management and coordination skills.
• Ability to work independently and collaboratively with sales teams.
• Professional attitude with a proactive and service-oriented mindset.
• Good knowledge of Microsoft Office, particularly Excel, Word, and PowerPoint.
• Familiarity with CRM systems and sales management platforms.
• Strong written and verbal communication skills.
• Ability to handle customer inquiries and sales documentation professionally.
• Willingness to learn about company products, services, and sales strategies.

🎓 Qualifications- Diploma or Bachelor's degree in Business Administration, Sales and Marketing, Commerce, Management, or a related discipline.

• Master's degree in Business Administration or Sales Management is an advantage.
• Relevant experience in sales support, sales administration, customer service, or business operations is preferred.
• Previous experience assisting sales teams, processing orders, and preparing quotations is beneficial.
• Knowledge of sales documentation, customer relationship management, and order processing procedures.
• Familiarity with CRM platforms, Microsoft Office, and enterprise resource planning (ERP) systems is an advantage.
• Strong understanding of business communication and customer service practices.
• Relevant certifications in sales, marketing, business administration, or customer relationship management are advantageous.
• Previous experience in a corporate or commercial environment is preferred.
• Fresh graduates with relevant qualifications and strong communication skills may be considered for suitable entry-level opportunities.

💡 What We Offer- Exciting sales and business support career opportunities in the UAE 🇦🇪

• Flexible full-time or part-time employment options.
• Competitive salary and employment benefits.
• Professional and supp