Audio Visual Technician

Job Title:

Audio Visual Technician / AV Technician

Location: São Paulo, Brazil

Work Arrangement: On-site – 5 days/week

Job Type: Full-time / Contract (use whichever applies)

Job Summary:

We are looking for an experienced Audio Visual (AV) Technician to provide on-site technical and event support for conference rooms, auditoriums, and event spaces in São Paulo.

The ideal candidate will have hands-on experience with audio/video equipment, video conferencing, event technology, troubleshooting, room setup, testing, operation, and teardown, along with strong customer-service and communication skills.

Key Responsibilities:

• Provide end-to-end AV and event technology support for meetings and conferences.
• Set up, test, operate, and tear down audio, video, projection, lighting, and video conferencing equipment.
• Support conference rooms, auditoriums, control booths, and event spaces.
• Troubleshoot microphones, remote controls, control systems, cabling, audio/video patching, switching, projection, and PC collaboration.
• Provide support for webcasting, recording, audio conferencing, video conferencing, and bridge operations.
• Conduct pre-event testing and ensure contingency plans are in place.
• Follow Run of Show documents, checklists, processes, and client standards.
• Manage and resolve technical support tickets, including escalation when required.
• Provide end-user technical assistance and training.
• Maintain AV equipment, cables, spares, and event spaces.
• Coordinate with clients, vendors, project managers, and other support teams.
• Ensure events are executed smoothly and provide a high level of customer service.
• Maintain compliance with safety and equipment-handling standards.

Preferred Skills / Experience:

• Experience as an AV Technician, Audio Visual Technician, Event Technician, Conference Room Technician, or similar role.
• Hands-on experience with AV systems and video conferencing technologies.
• Experience supporting corporate meetings, conferences, auditoriums, or events.
• Strong troubleshooting and problem-solving skills.
• Knowledge of audio/video signal flow, switching, projection, cabling, and room-control systems.
• Experience with ticketing systems and IT/technical support processes.
• Strong communication and customer-facing skills.
• Ability to work on-site 5 days per week in São Paulo.