Human Resources Business Partner

Company Description VFS Global is a global leader in trusted technology services, supporting governments and diplomatic missions by managing non-judgmental and administrative tasks for visa, passport, and consular applications. The company leverages technological innovation, including Generative AI, with a strong focus on ethical practices, sustainability, and secure mobility for citizens worldwide. VFS Global serves 71 client governments through more than 4,200 Application Centres in 169 countries and has processed over 557 million transactions since 2001. Headquartered in Zurich and Dubai and majority owned by Blackstone, the organization maintains an employee-centric culture with a strong emphasis on diversity, inclusion, and gender equality. VFS Global is recognized as a Great Place to Work in multiple countries and holds international certifications in data privacy, anti-bribery systems, and customer satisfaction.

Role Description The Human Resources Business Partner role at VFS Global is a full-time, on-site position based in São Paulo, SP. This role is responsible for partnering with business leaders to align HR strategies with organizational goals, providing guidance on workforce planning, talent development, and organizational effectiveness. The HR Business Partner will manage day-to-day HR operations, including employee relations, performance management processes, and implementation of HR policies and procedures in compliance with local labor and employment law. The role involves advising managers on people-related decisions, supporting change management initiatives, and driving employee engagement and retention activities. The HR Business Partner will also collaborate with regional and global HR teams to ensure consistent application of HR standards and contribute to HR projects and continuous improvement initiatives.

Advanced English required.

Strong HR Business Partner experience, including HR policies, employee relations, performance management, and labor law compliance.

Solid knowledge of HR Operations, including payroll, employee administration, employment contracts, onboarding, offboarding, and compliance processes.

Experience in Talent Acquisition and Workforce Planning, including recruitment, headcount planning, succession planning, and talent pipeline management.

Experience in Employee Engagement and Wellbeing, including engagement surveys, recognition initiatives, employee experience, and wellbeing programs.

Experience working in multinational or matrix organizations is preferred.

Strong analytical skills and proficiency in HR systems (Workday, SuccessFactors, SAP HR, Oracle, ADP, or similar).

Excellent communication and interpersonal skills, with fluency in Portuguese and professional working proficiency in English.

• Bachelor’s degree in Human Resources, Business Administration, Psychology, or a related field is required. Relevant HR certifications or postgraduate qualifications are an advantage.