Business Development Manager

Join us in creating the most personalized cloud communications solutions worldwide together!

Why Dexatel: Founded in 2015, Dexatel is a product-led company devoted to providing businesses with the tools they need to connect with their customers. As a leader in CPaaS, we provide omnichannel communications solutions to clients like TikTok and Alibaba. We empower businesses to build and deploy scalable communication solutions tailored to their specific needs, ensuring enhanced customer satisfaction and increased operational efficiency. Our culture is based on caring for our clients and prioritizing their business outcomes.

Our mission is to provide a personalized and individual experience to every customer.

Why this role matters: As a Business Development Manager, you will find, open, and close new business opportunities that drive Dexatel’s growth. You will build relationships with companies that rely on messaging to reach their customers and show them how Dexatel makes customer communication simple, secure, and reliable. You will work closely with Product, Sales, Marketing, Technical Support, and Business Operations to give every new client the right solution and a smooth start.

The ideal candidate is commercially sharp, proactive, and comfortable in a fast-paced environment. You know how to open doors, build trust with decision-makers, and turn conversations into long-term partnerships.

What you will do:

• Identify and win new business across industries
• Build and manage a sales pipeline from first contact to closing, keeping the CRM and forecasts up to date.
• Understand client needs and recommend the right channels, such as SMS, WhatsApp, Viber, and Voice.
• Develop partnerships
• Prepare proposals, lead negotiations, and close agreements.
• Work with internal teams to ensure smooth onboarding for new clients.
• Represent Dexatel at industry events and conferences.
• Grow existing accounts through upsell and cross-sell opportunities.

What you will bring:

• 3+ years of experience in business development, sales, or partnerships.
• Experience in CPaaS, telecom, SaaS, fintech, or other tech-driven businesses.
• Understanding of messaging use cases such as OTP, notifications, and marketing campaigns.
• A proven track record of meeting sales targets and closing B2B deals.
• Experience with CRM tools
• Strong negotiation, presentation, and relationship-building skills.
• Excellent English; additional languages are a plus.
• High ownership and the ability to work independently and across teams.