Sales Manager

Primary Responsibilities:

• Quick response and effective communication with customers, gather timely information from South American OEM customers such as Volkswagen, Stellantis (Fiat, Jeep, Peugeot, Citroën), General Motors (GM), Ford, Toyota, Honda, Hyundai, Renault/HORSE, Mercedes-Benz, Scania, and Iveco and their Tier-1 suppliers.
• Responsible for commercial activities with customers such as new business bidding, APR negotiation, EC quote, price negotiation, contract management, etc.
• Accurately communicate customer needs and feedback to internal teams, ensuring seamless collaboration and issue resolution.
• Stay up-to-date with industry trends, competitor analysis, and product developments to provide expert advice to customers.
• Responsible for dissemination of new technology, introducing our products and technical advantages to customers.
• Coordinate with relative departments of SHB factory to define the containment action plan and lead the implementation of containment action plan at customer site.
• Regularly visit and proactively communicate with customers to collect product quality performance and customer feedback and lead continuous improvement for quality and service.
• Regularly visit and proactively communicate with customers to collect new project information, customer requirements, and lead continuous improvement to reduce project risk.
• Achieve sales targets and KPIs set by Wipers BU.

Requirements:

• Bachelor degree or above, preferably in Mechanical Engineering, Electrical Engineering, or related field.
• At least 5 years of sales experience in the automotive industry, preferably with Wiper motors / Systems / Arms and Blades.
• Fluent in Portuguese/Spanish and English (business level) — both written and spoken.
• Excellent communication and interpersonal skills, with the ability to effectively interact with customers and internal cross-functional teams.
• Self-motivated, results-oriented, and able to work independently with minimal supervision.
• Willing to travel frequently within South America for customer visits.

Knowledge, Skills, & Abilities

• Technology aptitude. Quick learner to grasp the understanding of Wiper Systems, motor applications, and able to apply knowledge/skills to advance SHB's products as solutions to customers' needs.
• Experience in DC brushed and/or brushless motors would be beneficial.
• Experience with supporting the product development process.
• Experience with supporting product qualification.
• Experience with custom product development and specification development.
• Sound leadership and communication skills. Able to drive/increase business growth. Able to distill major issues from background noise.
• Commercially aware regarding market, products, business capability, and services. Strategic thinker on markets, products, and projects.
• Strong analytical, financial, and reasoning skills. Understands current business financial measurement tools. Able to quickly analyze and conclude on complex data and risks.
• Experience in Vehicle Wiper Systems – significant plus
• Speak Chinese (Mandarin) – significant plus

Education & Experience

• Bachelor’s degree
• 6+ years of experience in Sales or Business Development Role or in an engineering, quality or project management role.
• 6 + years of experience serving an external customer with demonstrated evidence of maintaining long term relationships.

Position Details

Normal job duties will involve local travel, occasionally overnight. In addition, travel for team or company meetings, including international travel, will occasionally be required.