Category Manager

We are looking for a Senior Category Manager to lead the development and execution of strategic sourcing initiatives across assigned chemical categories. This role combines category strategy, market intelligence, supplier management, and commercial leadership to drive long-term value creation, cost optimization, supply continuity, and business growth.
The position will work closely with Commercial, Operations, Supply Chain, Technical, and Global Procurement teams, acting as a strategic partner to ensure procurement decisions support broader business objectives. You will play a critical role in identifying market opportunities, mitigating supply risks, influencing key stakeholders, and delivering data-driven recommendations to senior leadership.
This is a highly visible role that requires strong communication, stakeholder management, analytical thinking, and the ability to influence decisions across a global organization.

Responsabilidades e atribuiçõesLead regional and global initiatives focused on technology deployment, process improvement, standardization, and operational efficiency across Order-to-Cash and Customer Service.Drive the implementation, rollout, and adoption of digital tools such as Palantir, Salesforce Case Management, Email Management, Five9, and other technology solutions.Structure and lead end-to-end projects, from diagnosis and scope definition through implementation, adoption, monitoring, and results delivery.Act as a central coordination point across Customer Service, Finance, Accounts Receivable, Commercial, Supply Chain, and IT.Identify systemic issues and improvement opportunities across processes, technology, and customer experience.Support billing quality and dispute reduction initiatives through process and technology improvements.Analyze complex datasets and translate findings into actionable recommendations.Develop and monitor KPIs, dashboards, and executive-level presentations.Drive continuous improvement initiatives focused on simplifying processes, improving tool usage, increasing efficiency, and enhancing customer experience.Support global transformation initiatives and adapt priorities based on evolving business and organizational needs.Influence stakeholders and promote alignment and adoption across different regions and functions.Requisitos e qualificaçõesBachelor’s degree in Business Administration, Finance, Engineering, or related areas.Experience in Order-to-Cash, Customer Service Operations, Finance, Process Improvement, Transformation, or related areas.Proven experience leading cross-functional projects involving technology deployment, adoption, process improvement, or transformation.Experience working in global or multinational environments with international stakeholders.Strong understanding of Order-to-Cash and/or Customer Service processes.Strong analytical and problem-solving skills, with the ability to translate data into practical business solutions.Experience developing and monitoring KPIs, dashboards, and executive reports.Advanced Excel and PowerPoint skills.Experience with SAP, Salesforce/SFDC, or similar ERP/CRM systems.Familiarity with automation, AI, and digital tools focused on process efficiency and customer experience is a strong advantage.Strong stakeholder management and influencing skills.Ability to work autonomously and manage multiple priorities in a complex environment.Strong communication and presentation skills, including interaction with senior leadership.Fluent English is mandatory.Spanish is considered a plus.

Informações adicionaisPlano Saúde - SulAmerica (20% co-participação 20%) - se estende a dependentes Plano Odonto Prev - Opcional - se estende a dependentes Presidência Privada Icatu (1:1)Seguro de VidaVale Refeição mensal : R$430,00Vale Refeição mensal : R$1.012,00Convêncio Farmácia com desconto em folha de pagamento: 500,00 ao mês (somente se utilizar)WellHub Day Off - dia de folga no aniversárioAuxílio Creche- Filhos de 0 até 2 anos completosAuxílio Inclusão - Filhos com deficiênciaBeYou - Programa de apoio ao colaboradorVale Transporte Estacionamento GratuitoPLR - Conforme Política da empresa (alvo anual de 10%)