Business System Analyst

We're Hiring: Business Systems Analyst (BSA) – Quote-to-Cash (Q2C)

📍 Location: Brazil – Remote

💰 Salary: BRL 17,500 Gross Monthly

💼 Work Arrangement: Fully Remote

About the Role

We are looking for an experienced Business Systems Analyst (BSA) with strong expertise in end-to-end Quote-to-Cash (Q2C) / Order-to-Cash (O2C) business processes and SAP-enabled environments.

In this role, you will collaborate with Product, Business, Finance, and Engineering teams to gather and translate business requirements into functional documentation, process flows, test scenarios, and test cases.

The ideal candidate has a strong understanding of the complete Q2C lifecycle, hands-on SAP experience (preferably SAP S/4HANA), and solid expertise in end-to-end testing and User Acceptance Testing (UAT).

Key Responsibilities

• Collaborate with business, product, finance, and engineering stakeholders to gather and analyze business requirements.
• Document current-state and future-state business processes.
• Support end-to-end Q2C/O2C processes, including order management, billing, invoicing, accounts receivable, credit management, collections, revenue recognition, and intercompany transactions.
• Identify process gaps, dependencies, risks, and opportunities for improvement.
• Develop detailed end-to-end test scenarios and test cases based on business requirements.
• Lead and support User Acceptance Testing (UAT).
• Coordinate with stakeholders to validate expected outcomes and resolve testing defects.
• Support implementation, deployment, and post-production stabilization.
• Maintain clear documentation of requirements, process flows, test cases, decisions, and testing outcomes.
• Collaborate with cross-functional teams to troubleshoot business and system issues.

Required Skills & Qualifications

• Strong end-to-end knowledge of Quote-to-Cash (Q2C) / Order-to-Cash (O2C) processes.
• Hands-on experience with SAP, preferably SAP S/4HANA.
• Experience with eCommerce and digital transaction flows integrated with enterprise financial systems.
• Functional understanding of order management, billing, invoicing, accounts receivable, credit management, collections, revenue recognition, and intercompany transactions.
• Experience gathering, analyzing, and documenting business and functional requirements.
• Strong experience creating process flows, functional specifications, and supporting documentation.
• Hands-on experience with end-to-end testing and UAT.
• Ability to develop detailed positive, negative, exception, and integration test scenarios.
• Strong analytical, problem-solving, communication, and stakeholder-management skills.
• Ability to bridge business requirements and technical solutions effectively.

Preferred Qualifications

• Experience supporting large-scale SAP S/4HANA implementations or transformation programs.
• Background in subscription-based, SaaS, eCommerce, or high-volume transaction environments.
• Understanding of integrations between commerce platforms, SAP, payment systems, billing platforms, and downstream financial applications.
• Experience with reporting, analytics, and dashboard development.
• Familiarity with requirements management, process documentation, testing, and defect-tracking tools.

Key Competencies

• Strong business-process and end-to-end lifecycle understanding.
• Excellent analytical and problem-solving abilities.
• Ability to work across functional and technical teams.
• Strong attention to detail, particularly in requirements gathering and testing.
• Ownership, accountability, and effective follow-through.
• Ability to manage multiple stakeholders and competing priorities.
• Understanding of process dependencies and downstream business impacts.

What Success Looks Like

The successful candidate will independently understand complex Quote-to-Cash processes, translate business requirements into comprehensive functional test scenarios, collaborate with stakeholders, and execute end-to-end testing and UAT to ensure business processes and system solutions meet expected outcomes.

📩 Interested or know someone who would be a great fit?

Feel free to reach out or share your updated resume!

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