Solutions Engineer (SA)

Solutions Engineer (SA) – FinTech / Digital PaymentsLocation: São Paulo, Brazil

Employment Type: CLT (Brazilian Employment Contract)

Industry: FinTech / Digital Payments

Language Requirements: Portuguese, English, and Mandarin Chinese

About the RoleWe are looking for a Solutions Engineer (SA) to support the design, implementation, and delivery of technical solutions for our international payment and digital financial services operations.

This role focuses on solution design, technical coordination, system integration, project delivery, and regulatory compliance support.

The successful candidate will work closely with business, engineering, product, compliance, and external technology partners across Brazil and China.

This is not a hands-on software development position. Day-to-day coding is not required. However, a strong technical foundation and the ability to work effectively with software engineering teams are essential.

Key Responsibilities1. Solution Design & Project Delivery

• Design and implement technical solutions for international business operations.
• Lead technical project delivery, manage timelines, identify risks, and ensure successful implementation.
• Coordinate engineering, product, business, and external partner resources to resolve technical and operational challenges.
• Ensure solutions meet business requirements, technical standards, and operational expectations.

2. Business & Cross-Functional Collaboration

• Participate in business planning and provide practical technical recommendations.
• Translate business requirements into actionable technical solutions.
• Facilitate communication and collaboration across teams in Brazil, China, and other international markets.
• Manage technical discussions and implementation activities with external business partners and vendors.

3. Regulatory Compliance & Production Support

• Coordinate the generation, validation, and submission of regulatory and compliance reports.
• Work with compliance and engineering teams to understand local regulatory and licensing requirements.
• Investigate technical issues, coordinate production incident response, and drive timely resolution.
• Collaborate with external technology providers on system integration, upgrades, testing, and production releases.

4. Technical Integration & System Improvement

• Evaluate how new business and regulatory requirements affect existing systems and integrations.
• Review technical solutions, APIs, system dependencies, and integration requirements.
• Identify recurring business and technical needs and translate them into scalable, reusable solutions.
• Drive continuous improvement in system reliability, operational efficiency, and solution delivery processes.

Qualifications & RequirementsProfessional Experience

• Bachelor's degree in Computer Science, Software Engineering, Information Systems, or a related field, or equivalent relevant professional experience.
• Minimum 3 years of relevant experience in technical solutions, system integration, software engineering, or technical project delivery.
• Experience with digital wallets, payment systems, fintech platforms, food delivery platforms, or other large-scale transaction-based digital services.
• Experience coordinating technical projects involving multiple teams, stakeholders, or external vendors.
• Experience working with B2B clients or external business partners is preferred.

Technical Skills

• Strong understanding of large-scale distributed systems, software architecture, and system integration.
• At least 1 year of previous Java development experience is preferred, or equivalent technical experience with Java-based systems.
• Ability to understand technical architecture, review solution designs, discuss APIs, and work closely with engineering teams.
• Working knowledge of SQL and/or Python for data analysis, troubleshooting, and operational support.
• Familiarity with software development lifecycles, system testing, production releases, and incident management.
• Hands-on coding is not required for this position.

Project Management & Communication

• Strong project management, stakeholder coordination, and problem-solving capabilities.
• Ability to manage multiple priorities and deliver results in a fast-paced environment.
• Strong analytical skills and the ability to identify root causes and develop practical solutions.
• Experience collaborating with international and cross-cultural teams.
• Strong ownership, adaptability, accountability, and communication skills.

Language RequirementsDue to frequent collaboration with local and international stakeholders, professional fluency in all three languages is required:

• Portuguese (Required): Professional fluency in speaking, listening, reading, and writing for communication with Brazil-based teams, partners, and stakeholders.
• English (Required): Professional fluency for international business communication, technical discussions, and documentation.
• Mandari