Operations Specialist

At Atlantic Gate, we are a medium-sized, globally active freight forwarding company. Our Brazil office is an important part of our growth strategy across Latin America, and we are looking for an experienced and hands-on Operations Specialist to join our team.

This is an exciting opportunity to work in a dynamic international environment where you can make a direct impact on operational performance, customer satisfaction, and business growth.

Your Impact

As an Operations Specialist, you will play a key role in ensuring the successful execution of our freight forwarding operations. Working closely with customers, carriers, agents, overseas offices, and internal stakeholders, you will help deliver operational excellence and high-quality service across air, ocean, and multimodal shipments.

Your Responsibilities

• Coordinate and manage international freight shipments from booking through final delivery.
• Ensure accurate and timely preparation of shipping, transportation, and customs documentation.
• Monitor shipments and proactively resolve operational issues, delays, and exceptions.
• Communicate effectively with customers, carriers, agents, and service providers.
• Ensure compliance with company procedures, customs requirements, and local regulations.
• Identify opportunities to improve efficiency and service quality across operational processes.
• Support continuous improvement initiatives and process optimization projects.
• Monitor operational costs and contribute to profitability objectives.
• Maintain accurate records and data within operational and transportation management systems.
• Provide timely shipment updates and effective solutions to customers.
• Collaborate closely with sales, customer service, and finance teams to ensure seamless execution of customer requirements.
• Support the continued growth of the Brazil branch through a proactive and solution-oriented approach.

What You Bring

• Degree in Logistics, Supply Chain Management, Business Administration, International Trade, or a related field.
• Minimum 2-3 years of experience in freight forwarding, logistics, transportation, or supply chain operations.
• Experience in air freight, ocean freight, road transport, or multimodal logistics.
• Good understanding of international transportation processes, Incoterms, and shipping documentation.
• Strong organizational and coordination skills with excellent attention to detail.
• Ability to identify problems and implement practical solutions.
• Strong communication and stakeholder management skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Customer-focused mindset and commitment to service excellence.
• Proficiency in Microsoft Excel and operational systems.
• Fluency in Portuguese and English; Spanish is considered an advantage.
• Additional certifications in logistics, customs, foreign trade, or supply chain management are a plus.

Why Join Us?

• Be part of a growing international freight forwarding organization.
• Work in a collaborative, entrepreneurial, and high-impact environment.
• Take ownership of meaningful work from day one.
• Contribute directly to the success and growth of our operations in Brazil.
• Gain exposure to international logistics and global trade flows.
• Enjoy ongoing opportunities for professional development and career progression.
• Join a company culture that values initiative, accountability, teamwork, and performance.

Ready to grow with us and make an impact?

If you are passionate about logistics, thrive in a fast-paced environment, and want to contribute to the success of an international freight forwarding company, we'd love to hear from you.

Apply now and join Atlantic Gate in shaping the future of global logistics.