QA, UX & Support Analyst (Remote, English)

Brazilstrat is hiring: QA, UX & Support Analyst | Fully Remote | English Speaking

Brazilstrat connects top Brazilian remote talent with organizations abroad. We are selecting a QA, UX & Support Analyst for an international tech startup that makes advanced hardware and software consumer products: apps, websites, a web shop and connected devices.

The team ships new products, features and updates at a fast pace. Your job is to test every change that affects users, so problems are caught early and the user experience stays excellent. You will also help the customer support team, mainly with technical and software questions.

*** How to apply ***

Please complete our screening form here: https://forms.gle/LePCZu5LSMMxr1ku9

What you will do:

• Test new releases of apps, websites and device software on desktop and mobile
• Test new hardware products and firmware updates hands-on, including the connection between device and app
• Report issues clearly: steps to reproduce, expected vs actual result, device/OS/version, screenshots or screen recordings
• Retest fixes and maintain test checklists for recurring user flows
• Give structured feedback on usability, not only bugs
• Help customer support with technical questions and add capacity when volumes are high

Who we are looking for:

• Advanced/fluent English (written and spoken)
• Systematic and detail-oriented: you keep digging until you find the cause
• Good general technical understanding (installing beta builds, clearing caches, switching devices and browsers)
• Reliable, quick to report and able to work independently
• No specific background required. Nice to have: QA experience, interest in gaming, gadgets or new tech, and experience with Notion, Jira, Linear or similar tools

What we offer:

• 100% remote, flexible hours
• Workload (part-time or full-time) to be agreed with the selected candidate
• Hands-on work with new products before they reach the market

*** How to apply ***

Please complete our screening form here: https://forms.gle/LePCZu5LSMMxr1ku9

The form includes a 60-second introduction video in English.

Note: Only selected candidates will be contacted for the next steps.