Microsoft 365 Optimization Specialist

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Microsoft 365 Optimization Specialist based in Brazil.

As a Microsoft 365 Optimization Specialist, you will help improve the performance, security, governance, and overall effectiveness of an enterprise Microsoft 365 environment. You will work closely with the IT Operations team to optimize existing services, streamline workflows, and strengthen collaboration across the organization. Your responsibilities will span Microsoft 365 administration, SharePoint Online, Microsoft Teams, Power Platform, and emerging AI-powered solutions. You will identify opportunities to automate repetitive tasks, enhance access management, and implement governance practices that support secure and efficient operations. You will also contribute to the adoption of Microsoft Copilot and Copilot Studio, helping teams unlock the value of intelligent workplace technologies. This remote opportunity offers a project engagement of at least six months, with working hours aligned with the US time zone. It is ideal for a technically skilled professional who enjoys improving established environments and delivering practical, measurable IT improvements.

Accountabilities

• Support the administration, configuration, maintenance, and optimization of Microsoft 365 services to improve operational efficiency, security, and user experience.
• Review existing Microsoft 365 environments, identify configuration gaps and inefficiencies, and recommend improvements aligned with business and technical requirements.
• Assess and enhance Microsoft 365 governance frameworks, policies, standards, and operational processes to promote consistency, security, and effective service management.
• Administer and optimize SharePoint Online sites, including permissions, access controls, collaboration structures, and site configurations.
• Support Microsoft Teams administration and configuration, improving collaboration capabilities and ensuring appropriate governance and access management.
• Design, develop, maintain, and optimize automated workflows using Microsoft Power Platform, particularly Power Automate, to reduce manual effort and streamline business processes.
• Support the implementation, configuration, and adoption of Microsoft Copilot and Copilot Studio, identifying opportunities to introduce AI-powered capabilities into workplace operations.
• Review and improve security settings, user permissions, access management practices, and environment configurations across Microsoft 365 services.
• Identify repetitive operational tasks that can be automated and implement solutions that improve productivity, reliability, and process efficiency.
• Collaborate with IT Operations and other relevant stakeholders to assess existing workflows, understand operational challenges, and implement practical improvements.
• Document system configurations, automated workflows, governance standards, technical procedures, and optimization recommendations to support maintainability and knowledge sharing.
• Monitor the effectiveness of implemented improvements, identify opportunities for continuous optimization, and provide clear recommendations to technical and operational stakeholders.

Requirements

• Hands-on experience administering, configuring, and optimizing Microsoft 365 services in an enterprise or organizational environment.
• Practical experience managing SharePoint Online, including site administration, permissions, collaboration structures, and access controls.
• Experience administering Microsoft Teams and supporting collaboration environments, including configuration and operational troubleshooting.
• Working knowledge of Microsoft Power Platform, particularly Power Automate, with the ability to develop and optimize workflows and automate repetitive tasks.
• Familiarity with Microsoft Copilot and Copilot Studio, including their configuration, implementation, and potential applications within business processes.
• Understanding of Microsoft 365 security principles, identity and access management, permissions, governance policies, and environment configuration.
• Experience reviewing existing Microsoft 365 environments, identifying inefficiencies or configuration gaps, and translating findings into actionable improvement plans.
• Strong analytical and problem-solving skills, with the ability to investigate technical issues, evaluate alternatives, and implement effective solutions.
• Ability to document technical processes, configurations, governance standards, and workflows clearly and accurately.
• Effective communication and collaboration skills, with the ability to work closely with IT Operations and explain technical recommendations to relevant stakeholders.
• A proactive, detail-oriented approach to work, with a commitment to continuous improvement, operational reliability, and secure technology management.
• Conversational English prof