Technology Consulting & Client Support Specialist
eD group
Belo Horizonte, MG
Sobre a vaga
📢 WE’RE HIRING: TECHNOLOGY CONSULTING & CLIENT SUPPORT SPECIALIST
Employment Type: Full-Time
Level: Specialist / Professional
We are seeking a knowledgeable and client-focused specialist to provide technology consulting, support clients with technical challenges, and recommend solutions that improve business efficiency and user experience.
🎯 Key Responsibilities
- Provide technology consulting and guidance based on client needs.
- Assist clients with technical issues and digital solution implementation.
- Assess system requirements and recommend suitable technology solutions.
- Troubleshoot technical problems and coordinate issue resolution.
- Maintain client records, support documentation, and service reports.
- Collaborate with technical teams to improve service quality and client satisfaction.
✅ Requirements
- Diploma or bachelor's degree in Information Technology, Computer Science, or a related field.
- Experience in technical support, technology consulting, or client services is an advantage.
- Strong troubleshooting, analytical, and problem-solving skills.
- Excellent communication and client relationship management abilities.
- Ability to explain technical concepts clearly to non-technical users.
🌟 What We Offer
- Competitive compensation and benefits package.
- Opportunities to develop consulting and technical expertise.
- Professional growth and career development.
- A collaborative and client-focused working environment.
📩 Interested in this opportunity? Submit your CV through the appropriate application channel to learn more.
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